F.A.Q

FAQs

Got a question? We’re here to help.

  • What causes swelling and shrinkage (Splits)?

    Timber is a natural product, it is affected by the environment and natural conditions. Particularly during the summer, many people deem that their fencing is faulty or has defects, a conclusion that is reached because of the appearance of cracks and splits in the timber.

  • Why is there variation in colour?

    Every tree is different in form, colour and grain and even within the confines of a cut length will allow the treatment process to penetrate differently. Colour differences will usually become less pronounced over time. A consistent flat colour without variation will never be achieved.

  • What are the greenish coloured spots on the surface of the timber?

    You may occasionally see small blue, green or white spots on the surface of treated timber. These are tiny specks of resin on the timber surface that have be dyed by the treatment which are not detrimental to the product and can usually be wiped-off with a damp cloth.

  • How long is my fencing guarenteed for?

    We offer a 12 month guarantee on our work from the original date of installation (in conjunction with our T&C's), we allow for one adjustment of gates if required within this timeframe. Further adjustments during this period or outside of the 12 month workmanship date will be charged.

  • Does a fencing contractor require a deposit before beginning work?

    It's common for fencing contractors to require a deposit before beginning work. The exact amount and timing of the deposit may vary depending on the contractor and the specifics of the job.


    A deposit is often required to secure the contractor's services and to cover any initial costs associated with the project, such as materials or labor. The deposit can also serve as a way to ensure that the client is committed to the project and will follow through with payment.


    Before hiring a fencing contractor, it's important to clarify their payment terms and any deposit requirements. Make sure to ask for a written contract that outlines the scope of the work, the payment schedule, and any other important details. This can help avoid misunderstandings and ensure a smooth and successful fencing project.


  • When will i receive my bill?

    Once your installation is complete you will receive an invoice within approx 2 days of job completion.

  • What happens to my waste if you remove it?

    Once the waste is return to our yard we sort it into different materials and then we pay for it be be collected and recycled by a licenced waste contractor.

  • How high can a garden fence be?

    You will generally need planning permission if the fence in question is higher than two metres, or as low as one metre if the fence is to be built by the side of the road.

  • Do I need my neighbour’s permission for a garden fence?

    If the fence to be erected doesn’t exceed the height limit and is built inside your property lines, there isn’t a great deal your neighbour can do. That said, it’s always best to discuss these things with your neighbour beforehand.

  • What are the benefits of installing a garden fence?

    Installing a garden fence provides several benefits, such as enhancing the privacy and security of the property, defining boundaries, and adding aesthetic appeal to the outdoor space.

  • How long does it take to install a garden fence?

    The time it takes to install a garden fence depends on several factors, such as the size of the fence, the type of material used, and the complexity of the installation. Generally, it can take anywhere from a few days to a few weeks to complete a garden fence installation.

  • What services do garden fencing contractors provide?

    The Secure Fencing Company's Garden fencing contractors provide a range of services, including fence installation, repair, and maintenance, as well as fence replacement, painting, staining, and trellis installation.

  • What types of fencing materials do garden fencing contractors use?

    The Secure Fencing Company's Garden fencing contractors use a variety of materials for fencing, including wood, metal, vinyl, and chain link. The choice of material depends on the customer's preferences, budget, and the desired style and functionality of the fence.

  • What are garden fencing contractors?

    The Secure Fencing Company's Garden fencing contractors are professionals who specialise in the installation, repair, and maintenance of fences in gardens and outdoor spaces.

  • How long does it take to install security fencing?

    The length of time it takes to install security fencing will depend on factors such as the size of the property, the type of fencing being installed, and any additional features or systems that need to be installed. Our local fencing company in London can provide a timeline for the installation based on the specific project requirements.

  • How can security fencing be customised to meet specific needs?

    Security fencing can be customised in a number of ways to meet specific needs, such as incorporating access control systems, CCTV surveillance, or custom designs. Our local fencing company in London can work with property owners to create a custom security fencing solution that meets their unique needs and preferences.

  • What types of materials can be used for security fencing?

    Security fencing can be constructed using a variety of materials, including steel, aluminum, wood, and vinyl. The choice of material will depend on factors such as the level of security required, the aesthetic preferences of the property owner, and any specific environmental factors (such as weather or corrosion).

  • What is the cost of installing security fencing?

    The cost of installing security fencing varies depending on a number of factors, such as the type of fencing being installed, the size and layout of the property, and any additional features or systems that need to be installed (such as access control or CCTV). Contact us for a free security fencing quote.

  • What is the best type of security fencing for commercial properties?

    The best type of security fencing for commercial properties depends on a variety of factors, including the level of security required, the size and layout of the property, and any specific needs or preferences of the property owner. Options such as palisade fencing, electric security fencing, and access control systems are commonly used in commercial settings.

  • What is the difference between perimeter fencing and anti-climb fencing?

    Perimeter fencing is designed to create a boundary around a property or secure area, whereas anti-climb fencing is designed to prevent people from climbing over the fence. Anti-climb fencing is often used in conjunction with perimeter fencing to provide an additional layer of security.

  • What is perimeter fencing?

    Perimeter fencing is a type of fencing installed around the perimeter of a property or secure area. It is designed to prevent unauthorised access and may be constructed using a variety of materials and features depending on the level of security required, a common perimeter fencing used in UK is palisade security fencing.

  • What is anti-climb fencing?

    Anti-climb fencing is a type of fencing designed to prevent people from climbing over it. It is typically constructed using materials such as steel or aluminum palisade and may be equipped with features such as spikes or barbed wire to deter unauthorised access.

  • What is high-security fencing?

    High-security fencing is a type of fencing designed to deter and prevent unauthorised access to a secure area. It is typically constructed using materials such as steel or aluminum and is often equipped with features such as razor wire, anti-climb barriers, and surveillance cameras.

Where to Find Us

The Secure Fencing Company, Newmarsh Road Thamesmead London SE28 8TB United Kingdom

Business Hours

Mon - Sat
Open 24 hours
Sunday
Closed

When choosing a fence company, it is important that you choose a company that provides free site visits and quotations at the highest standard of service and that fits around your schedule. If you do decide to have The Secure Fencing Company assist you with the purchase and installation of your new fence, you will be ensuring that you will achieve 100% satisfaction.

Send Us a Message

Send Us a Message

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